What does Entelgy bring to the Public Administration?
Collaborating with the public sector in its digital transformation
Public administrations are faced with the challenge of continuing to move towards a more efficient and e-government, so that they pour out all these improvements to the citizen. Public employees and the general public have changed, and with them the services they demand from the administration. Entelgy is accompanying the Public Administration at a state, autonomous and local level in the process of this transformation, on a methodological, technological and, of course, secure basis.
What do we do?
Transforming the way we relate to citizens
- Implementation of the Unique Digital Identity with Google Suite For Education (G-Suite) for students and teachers in schools.
- Omnicanal Emergency Management "REA - Remote Experience Assistance". Interactive solution with Augmented Reality "just in time" and "real time" that allows to respond to any incident (emergencies, health, aid, assistance, etc.) Live, Auditable, Secure and Geopositionable and that responds to the needs of Digital Transformation of the Public Emergency Services.
- VICA 2.0 - Virtual assistant that, by using the latest cognitive and artificial intelligence capabilities, helps the administration to get closer to the citizen.
- Support to the Citizen and Public Employee - We have the most modern Specialized Attention Services, with hundreds of expert agents certified in ITIL, with traceable and cyber-safe means, with the highest levels of certification in this type of services and logistic means. We serve more than 120,000 users annually and have migrated more than 50,000 computers to Windows 10, among many other services.
All our news about Public Administration
Some of our solutions for the Public Sector:
Entelgy helps in the Digital Transformation of 80 schools in Castilla-La Mancha, with 450 teachers and 10,000 students in Primary and Secondary Education.
Entelgy provides service to all the Schools dependent on the Education Department of the Basque Government, with more than 90,000 supported devices.
Entelgy has been collaborating with the Móstoles City Council for more than 8 years in the provision of the Integral Service of administration, support and maintenance of the ICT systems as well as in the assistance to the content management of the municipal website.
For more than ten years Entelgy has been providing IT services for new developments and maintenance of the Cadastral Mapping Information System (SIGCA) for the General Directorate of Cadastre. This system, which gives support to about 5,000 users, constitutes the core of the cadastral geographic activity on which the computer systems of the Cadastre in Spain are based.