Since its foundation, Entelgy's management has been committed to quality policies and respect for the environment, including internationally recognized standards in its models and methodological frameworks. In order to fulfill this commitment, it establishes a Quality and Environmental Management System based on the UNE EN ISO 9001 and UNE-EN-ISO 14001 Standards.

Entelgy has a priority objective set out in the policy derived from the strategic plan arising from its Corporate Vision and Mission: to satisfy the needs and expectations of Clients in the provision of professional technical services and in the design, development and maintenance of information systems and to achieve high levels of quality adjusted to the requirements of the Client. The Quality and Environmental Management System controls each of the processes and the significant environmental impacts and also ensures the capacity of the service provided to the Client, as well as the detection of non-conformities and incorporates the necessary means to prevent them from happening again.

The fundamental values that Entelgy promotes as its own in this framework are:

• Comply with all legal and regulatory requirements, as well as all the commitments that the organization subscribes related to environmental aspects.
• Understand the current and future needs of our Clients with the aim of achieving full Client satisfaction.
• Promotion of employee training and awareness, guaranteeing the level of training, motivation and technical means necessary for the efficient development of their activities.
• To direct our efforts towards a continuous improvement in the quality of our service and improvement in the efficiency of our processes, fostering relations with our Clients.
• Promote communication with an emphasis on communicating to our employees our commitments to quality and the environment.
• Creation of the appropriate work environment facilitating the participation of personnel in all activities and in the achievement of the objectives set.
• Planning our activities in such a way as to ensure the prevention of pollution, ensuring continuous improvement of our behavior in the environmental field.
• Minimisation of the environmental impact produced by the activity, placing special emphasis on the aspects generated, especially those that have been evaluated as significant by the organisation.

Entelgy is Certified:

Signed:

This policy, appropriate to our organization, is communicated to staff and understood by them, there is a commitment on their part of involvement and commitment to Quality and Environmental Management.

Download Quality and Environmental Policy in PDF