OUTSOURCING

Outsourcing is one of our most successful activities. Many important organisations have placed their trust in our ESM services model (Entelgy Service Model), developed entirely by our company, and used to externalise services in areas such as: application maintenance, User Help Centre, network process management, infrastructure software, BYOD, Security, BPO, etc.

Technical Professional Services

We invest  five times the sector average in each professional and  quadruple the time in the following processes:

  • Hiring and selection
  • Induction, coaching and mentoring
  • Feedback and continuous evaluation
  • Professional development and training
  • Quality audits and satisfaction indicators
    BPO Services

BPO Services

Innovative solutions for business processes.

  • Documentation engineering
  • Front Office
  • Back Office
  • KPO Knowledge Process Outsourcing

Managed services

Entelgy Service Model
Services regulated by SLAs

  • User Help Desk
  • Workstation, Systems, Networks, BYOD, MDM
  • Application Maintenance Management
  • Security remote management

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