Entelgy´s Management Team has been committed, from the time of the company’s establishment, to policies for quality and respect for the environment, including in their models and methodological frameworks internationally recognised standards. In order to implement this commitment a Quality and Environmental Management System was established based on the UNE EN ISO 9001:2008 and UNE-EN-ISO 14001:2004 Standards.
Entelgy has a priority objective based on the policy resulting from the strategic plan which, in turn, arose from the company’s business Vision and Mission: the satisfying of Customers’ needs and expectations when providing professional, technical services and when designing, developing and maintaining information systems, and also achieving high levels of quality which meet Customers’ needs. The Quality and Environmental Management System controls eachprocess and significant environmental impacts and also assures the effectiveness of the service provided to the Customer, whilst also allowing non-conformities to be identified and necessary measures to be taken to ensure that these do not reoccur.
Entelgy fundamental values here are:
Entelgy holds the following certificates: the UNE EN ISO 9001 standard for the Provision of professional technical services for information technologies in the Madrid Central Office and Services for the design, development and maintenance of information systems in the Bilbao office. The UNE-EN-ISO 14001 standard for the Provision of consulting services in the area of information technology and telecommunications.
This policy, designed specifically for our company, is communicated to our staff and fully understood by them. Staff are committed to their involvement in Quality and Environmental Management.